Who we are
Our Promise: The 4S
Our mission is "To provide the best shopping experience of high-quality Japanese goods with excellent customer service and affordable prices, the same experience you have when you shop in Japan"
That is why we promise you that everyday we always try our best to deliver you the 4S shopping experience. These are:
Of course, our goal is to see our customers satisfied with a smile on their face after shopping with us. If you are not satisfied with our products, we offer 30-day return guarantee no matter what the reason!
Ever worried about the shipping fee? That is why we do free shipping worldwide. Just pick the items you want, checkout and then just wait for it to arrive! On top of that, we offer a number of shipping methods with pricing that gets cheaper as you buy more.
We are happy to answer any of your questions at any time. We promise to keep you updated in every process of your shopping experience. If you encounter an issue, no matter what, contact us and we will get back to you and solve it.
Please be assured while shopping with our store, our website is encrypted, secured and complied with international standards. All payments are proceeded through our credit card system and PayPal and we do not store your payment information.