Contact us

Kokoro Japan

210-2 Kitaakitsu, Tokorozawa, Saitama, Japan 359-0038



Please do not hesitate to contact us if you have any question.

For inquiries regarding your order, please tell us your order number in the inquiry.

We will get back to you within 3 business days. However, where there is a large volume of inquiries, it might take longer. We hope for your understanding and would appreciate your patience.



Coronavirus Delivery Status

Delays for Parcels to CANADA

Starting from the beginning of June, we have noticed that many parcels going to Canada are experiencing major delays.

We believe this both has to do with the number of flights available from Japan to Canada as well as the large volume of parcels Canada Post has to handle.

We are deeply sorry for the inconvenience and we hope for your understanding.