Shipping & Returns

Shipping Policy

 

We offer free standard shipping by Japan Economy Air (SAL) for over $40 orders to all 92 available countries around over the world. For under $40 orders, the shipping fee is $3.

 

Standard Shipping generally takes around 2-4 weeks to arrive depending on the circumstances and your location. In some rare cases, it could take up to 6-8 weeks when for example, your order is being checked by customs or some delays due to holidays and natural disasters. Standard shipping does not come with a tracking number and is not insured.

 

Standard Tracked Shipping generally takes around 2-4 weeks to arrive. It  comes with a tracking number but it is not insured.

 

Premium Standard Shipping generally takes around 5-10 business days to arrive. This method comes with a tracking number and an insurance of up to $60 USD. 

 

In addition, we offer free premium standard shipping for over $100 orders.  However, this option is eligible for 18 countries and orders that have a total weight less than 2 kg. Please check the details below to see whether you are eligible for this or not.

 

Express Shipping generally takes around 3-5 business days to arrive. This method comes with a tracking number and an insurance of up to $200 USD.

 

 

 

More details about Premium Standard shipping

List of countries available for Standard shipping 

 

 

 

Handling Time

 

We generally ship your order in 4 business days once the order has been made so that it can get to you as soon as possible! In some rare cases, if some of the products are out of stock, it might take us about 5-7 business days.

 

 

 

Return Policy

 

We offer 30-day return guarantee after your order arrives. If you change your mind and would like to return, please do not hesitate. Just send the item back to us and we will give you a full refund once the item has been confirmed.
Note that, the item should be in an unused and unopened condition. 

 

 

 

Taxes

 

Please know that customers are liable for any export taxes, therefore please check the custom policy of your country.